A Non Pro-Rated Warranty on Mattresses
Our mattress and foundation sets are hand crafted in Grand Ledge, Michigan by Capitol Bedding, and are guaranteed solely by them against defects in materials or workmanship. This is from the time you receive your new mattress and/or foundation to the end of the 10 year warranty period, which is stated on the mattress label. In the unlikely event it fails under normal use and service due to these causes, Capitol Bedding will repair or replace it at their option when the guarantee service is authorized and handled through the dealer from whom you purchased the product from (Rested Pillow Mattress).
If you need to file a claim, please email us at firstname.lastname@example.org or call the shop at (269) 982-1188.
Remember, much like the breaking in of a new pair of shoes to your unique footprint, mattress body impressions, imprints and/or indentations less than or equal to 3/4" are a normal, unavoidable, natural occurrence and are an indication that the foam layers are working to conform with each person’s individual weight, body contours and characteristics. They are not an indicative of material defect, or poor workmanship.
Also, the warranty is not an indication of how long the product should be used. It does not cover loss of comfort or support within the normal tolerance for wear and performance allowed by each component. Stains of any kind will void the guarantee. We highly recommends using one of our quality mattress protectors to safe guard from any stains, and prevent breakdown of foam from perspiration, body oils, etc.
Proper Care Information
All queen and king mattress sets should be used with a frame that has a center support. A supportive, solid frame can help prevent sagging in your mattress set.
New mattresses (one-sided) should be rotated once a month for the first six months,then every 3-6 months after that. Two sided mattresses should be rotated at that same frequency, but with the added step of flipping after the rotation.
Although many manufacturers try to sell you a mattress with a firm seating edge, repeated seating on a mattress is simply not good for the mattress. If this is a practice you cannot avoid, please sit down “gently” and rotate your mattress more often than the above recommended frequency. Same goes for two-sided mattresses with of course the added step of flipping when you rotate.
We always recommend you buy the whole mattress set. The mattress and our foundation are designed to work together for comfort and long life. Putting a new mattress on an old boxspring may seem to work at first, but the boxspring will eventually fail, and most likely before your new mattress reaches the end of it's life, thereby causing the mattress to sag with it. If that happens, the warranty will be void.
Enjoy your new bedding. The average person spends 1/3 of their life in bed. Investing in quality bedding and following up with proper care is well worth the Rest.
All Other Products
The warranty on all other products is provided by each supplier, and can vary by product. Please contact us and we’ll work with you on facilitating any eligible warranty claims.